Do you sometimes miss old-fashioned service? Most of us do, especially when it has something to do with our car. Don’t despair—there are still many old-timer family-run businesses like Rocklea Auto Parts along Ipswich Road in Rocklea QLD.
Their friendly salespeople are a pleasure to do business with and enquire from. They deal with all car makes and models, supply auto parts to customers all over the country, and have access to networks of wreckers and parts suppliers, so if they don’t have it in stock, they can source it for you.
About Rocklea Auto Parts
They started operating in 2017 and have become one of Queensland’s largest auto wreckers, automotive parts stockists, and wholesale car parts suppliers.
Their facility handles over a thousand vehicles at any one time, and new stocks are coming daily.
While they deal with all auto brands, they are specialists in Japanese passenger cars and 4WDs and late-model Hyundai, Kia, and Volkswagen models.
Here’s how to reach them.
How to Contact Rocklea Auto Parts Pty Ltd
They have several gateways for customers, so feel free to use any of the following contact and info details:
- Phone #1: (07) 3548 3644
- Phone #2: 1300 494 787
- Email: luke@rockleaautoparts.com.au
- Website: https://www.rockleaautoparts.com.au/
- eBay: https://www.ebay.com.au/str/rockleaautoparts
- Facebook: https://www.facebook.com/rockleaautoparts/
- Address: 1895 Ipswich Road, Rocklea QLD 4106
Business Days & Hours
They are open six days a week during these hours:
- Monday to Friday: 8:00am – 5:00pm
- Saturday: 9:00am – 1:00pm
They’re usually busy from 1:00 pm to 3:00 pm on weekdays and a little busy at 10:00 am on Saturdays.
Products & Services Offered by Rocklea Auto Parts Pty Ltd
As one of the state’s largest auto wreckers and car parts suppliers, they offer the following:
- Massive stock of recycled auto parts – tested, cleaned, and stacked on the shelves, where they await customers
- Parts sourcing – if they don't have it in stock, they can source it for you from their network of professional dismantlers and importers.
- Fast parts enquiry and hassle-free quote – you can search for a part, go to their eBay store or contact them about the parts you need by filling out a form and expect to hear from them within a day. If it’s an engine you need, hit this link and send them an enquiry or ask for a quote.
- Warranty and money-back guarantee – they offer a 90-day warranty on all second-hand parts and extended warranties for high-ticket items like engines and gearboxes. They also adhere to a 30-day money-back policy.
- Trade account – besides online and over-the-counter purchases, you can even open a trade account with them if you plan on buying wholesale or trading with them long term. Give them a call and see what this opportunity opens for you.
What Customers Have to Say about Rocklea Auto Parts Wreckers
They’re one of those auto parts stores that get a lot of reviews, so we’ve decided to read only the most recent.
The three most frequently mentioned words were price, team, and professionalism. Those terms don’t give a lot away—they could mean either good or bad about a business—so let’s see the context in which they said those words.
- Price – most customers felt they got a good deal on the parts they bought. While the most recent reviews didn't say that Rocklea Auto Parts offered the lowest price in the area, many said that they got the best value for money—which, to us, is more important.
- Team – shout-outs and special mentions of appreciation went to Shingo, Luke, Scott, and the rest of the team, who bent over backwards to assist them with the parts they were looking for. With that, we need not say more about how outstanding their customer service is.
- Professionalism – many expressed that Rocklea Auto Parts "would have to be the best experience with a wreckers" in their many years of dealing with people in the industry. That says a lot about professionalism and commitment.
We also observed that Rocklea Auto Parts finds time to acknowledge customers' reviews, good or not-so-good, so you know they care about customer experiences and are responsive. Rocklea Auto Parts, you rock!